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Stop/Change Service

Moving out of the area:
Please have the following information ready and call our customer service line at (503) 648-4219.

  • Address where service will be stopped
  • Name on the account
  • Last day service will be requested and we can collect the carts. Please note that the final collection must occur on your regularly scheduled collection day.
  • Forwarding address for billing information

Moving to another location in our service area:
Please call one week in advance of making your move and have the following information available when calling our customer service line at (503) 648-4219.

  • Address where service will be stopped
  • Name on the account
  • Last day service will be requested at the old address
  • New address for service and requested start up date

We will provide you with your new pick up day when you call to make the service change.

Need to stop or change your service? ​

Give us a call

Call: (503) 648-4219
  • Weather Alert

Monday customers that were missed last week (12/27) can put out double their normal amount of garbage, recycling, and yard waste at no additional charge this Monday (1/3). This includes recycling even if it's not your normal week for collection.

For More Information please call (503) 648-4219

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Drop Box Height Configuration

10 Yard Drop Box Configuration

Generally used for heavy materials such as dirt or concrete.

Materials CANNOT protrude above the top edge of the box.

20 Yard Drop Box Configuration

Generally used for composite roofing waste materials and construction/demolition

Materials CANNOT protrude above the top edge of the box. Extremely heavy materials cannot excede the heavy load limit line.

30 Yard Drop Box Configuration

Generally used for large construction sites and lighter, bulkier materials.

Materials CANNOT protrude above the top edge of the box.

40 Yard Drop Box Configuration

Generally used for large construction sites and large, light-weight materials.

Materials CANNOT protrude above the top edge of the box.